Sprint zero, Proces strategy, UI/UX design, 3D engine
UNILIN, produces PIR insulation sheeting and self-supporting roofing elements, lost a lot of time during the design process. Their wish: a digital solution to reduce the number of erros, work more quickly and offer clarity to customers. Result? a solution in the form of an online configurator, so customers could design and order their own dormer window quickly and easily.
How can we simplify and speed up the design of our dormer windows? That was the question put by UNILIN to Recognize. The system used by UNILIN employees to design dormer windows was ambiguous.The designers therefore needed to request a great deal of extra information from colleagues and customers during the design process, which resulted in errors.Their wish: a digital solution to reduce the number of errors, work more quickly and offer clarity to customers.
Recognize put together a Scrum team in order to realise the digital solution. The project was kicked off in a sprint zero. This sprint took a detailed look at the business challenge. It became apparent that UNILIN customers often did not truly understand the design of a dormer window. Moreover, UNILIN was struggling with a lack of designers for the dormer windows.
Recognize devised a solution in the form of an online configurator, so customers could design and order their own dormer window quickly and easily. The Scrum team presented the configurator to UNILIN by means of a storyboard and wireframes, a type of construction drawings. UNILIN was thrilled! The wireframes were elaborated into a design, so UNILIN could experience the look and feel of the configurator. Once again, they were very positive. And so the build and run processes could begin.
Recognize built a completely custom-made configurator with three unique features. To start with, customers can see their design in 3D. When they make any changes during the design process, these are visible in the design right away. Moreover, the configurator takes all calculating rules that a design must meet into account. The rules are linked to prices, so customers can see exactly what the dormer window will cost as early as in the design phase. Finally, the configurator is linked to the UNILIN production chain. This means that the drawings required for production, the packing list and an order list for the customer are all generated automatically once a customer places an order. Moreover, a BTL file is also generated automatically, showing the saw cuts. The employees can then input this in the saw machinery. This has automated part of the production process.
Following the development phase, the big moment arrives: the digital solution goes live. Recognize gave UNILIN an advice about the launch of the configurator, so the digital transformation would be embraced by the employees and customers. This resulted in a campaign website, where you can find all the information about the configurator.
Recognize definitely won’t sit back. During the run phase, we proactively maintain the brand-new solution for Unilin.
"You really do build the solution together. This solution is unique to us.”
Curious about what we can do for you? Or can you do something for us? Then we would love to hear from you! Call or email us. We are happy to come by to get acquainted. And of course our doors are always open for you on the seventh floor of the Java Tower in Almelo.